物业服务中心餐厅服务斟酒操作规程.docVIP

物业服务中心餐厅服务斟酒操作规程 物业服务中心餐厅服务斟酒操作规程提要：在主人和客人互相祝酒讲话时，服务员应停止一切活动，端正肃立在大厅两侧等待敬酒。当主人或主宾下位逐桌敬酒时 于 物业服务中心餐厅服务斟酒操作规程 1．目的 规范餐厅服务斟酒操作规程，统一服务标准。 2．范围 适用于zz城服务中心。 3．内容 3．1一般使用度数较高的烈性酒和度数较低的葡萄酒。饮料一般是啤酒，汽水或矿泉水、果汁。用酒前应事先征求主办人的意见，并在客人面前将酒打开。 3．2斟酒之前,须用干净口布将瓶口擦净。 3．3斟酒时服务员应站在客人身后右侧。左手托盘，右手持瓶，使酒的商标朝外向着客人。所有饮料（酒、水、茶）都应从客人右边服务。 3．4斟酒先从主宾开始，然后按顺时针方向依次进行。给每位客人倒酒。倒之前，应先示意一下，如客人有不同意见，即予调换。 3．5斟酒时，瓶口不能碰触酒杯，但也不宜离杯过高，以免酒水溅出。如因失误而碰翻酒杯时，应迅速铺上口布，将溢出的酒水吸干。斟啤酒时泡沫保持1英寸为最佳。 3．6一般烈性酒斟3/4杯，红酒斟2/3杯左右皆可。斟酒时，用右手抓住瓶身下方，瓶身方向与小臂方向保持一致，瓶口略高于杯1-2cm，斟完后将酒瓶提高3cm，旋转45度后抽走，使最后一滴酒均匀分布于瓶口，以免滴在桌上。斟酒后应用酒布揩瓶口。 3．7在主人和客人互相祝酒讲话时，服务员应停止一切活动，端正肃立在大厅两侧等待敬酒。当主人或主宾下位逐桌敬酒时，服务员应以盘托两种酒，跟随敬酒者身后以便续斟。各桌客人酒杯或水杯内的酒水剩1/3，则应及时添加酒水。 3．8拿高脚杯时要倒过来用手指夹着杯脚部分。拿直身玻璃杯时，要拿住近杯底部分，不能在杯口边缘留有指纹。 于 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological qua