物业收费兼客服接待员客服工作心得体会.docVIP

物业收费兼客服接待员客服工作心得体会 物业收费兼客服接待员客服工作心得体会提要：实际上客服就是一个物业公司事业部的心脏部门，小区的业主第一时间找到的都是客服，所以在一个物业公司的客服的工作就是最细心的 物业收费兼客服接待员客服工作心得体会 自20**年*月*日进入zz物业管理服务有限责任公司以来，我应聘的是一名收费兼客服接待员，客服的主要工作是、接待接听电话、建立客服档案、收费等等的工作。 实际上客服就是一个物业公司事业部的心脏部门，小区的业主第一时间找到的都是客服，所以在一个物业公司的客服的工作就是最细心的，如果稍不小心就会遭业主的投诉。 回想刚到公司的时候，正好是在交房收尾的时段，我之前在其他公司是没有参加过交房工作的，所以也没有交房的经验，但是在我们事业部领导的带领下我很快懂得了交房的工作流程，在交房期间工作是很复杂的，要注意这样单那样单的，如果说不小心把单子弄错的话将会给公司造成损失，所以客服的肩上就是一个很重的担子。 在此期间我们的工作渐渐的走上正轨，相对来说我们的工作也就轻松一些，但我们还是时刻准备着，每天业主来办理业务我们坚持面带微笑给业主办理，接到业主的投诉、报修的工作时，我们将会在第一时间下单处理。在进入公司的这段时间里我很感谢公司领导让我学到很多东西，在以后的工作中我会更加努力做一名合格客服接待员。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral educatio