物业客户服务主任岗位职责（三）.docVIP

物业客户服务主任岗位职责（三） 物业客户服务主任岗位职责（三）提要：负责对客户服务助理的工作做出安排并进行指导；遇有紧急事故，及时向上级报告并协助处理善后工作；协助客户服务经理制定本部门规章制度及员工守则 精品源自保洁 物业客户服务主任岗位职责（三） 工作督导：客户服务经理 直接下属：客户服务助理 岗位职责： 1.收取及审阅大厦的巡楼报告及每天的有关投诉记录并对重点内容进行归纳； 2.具体负责对大厦清洁、绿化工作进行监察协调； 3.负责对客户服务助理的工作做出安排并进行指导； 4.遇有紧急事故，及时向上级报告并协助处理善后工作； 5.协助客户服务经理制定本部门规章制度及员工守则； 6.督导外包单位的各项工作； 7.接受及处理客户投诉，并予记录，重要情况及时向上级报告； 8.制订一般之文书通告表格等工作； 9.配合客户服务文员收缴管理费； 10.检查大厦管理日志； 11.协助处理突发事件； 12.定期整理大厦之客户资料； 13.执行上级所指派之工作； 14.熟悉管理处各项管理制度、收费标准及其构成、客户情况； 15.负责办理客户的入住以及客户的退房手续，装修审查； 16.负责装修档案，客户档案、管理处文书档案的管理； 17.负责大厦的公共钥匙和未入伙的住户钥匙的管理工作； 18.准时安排客户服务助理向客户派发各种费用的交费通知单； 19.负责定期对服务质量进行统计、分析，并提出整改方案； 20.负责制定节假日装饰花坛的摆放方案。 精品源自保洁 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The form