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Hotel service introduced to the teaching case scenario the use of teaching methods
Hotel service introduced to the teaching case scenario the use of teaching methods [Abstract] case scenario teaching methods to arouse students’ curiosity, analytical ability of students, decision-making ability, creativity and expression. [Keywords] teaching the use case scenario The so-called case method, which is under the guidance of teachers, teaching objectives and content according to the needs of the use of case study organizations, students, research, training capabilities. It has many characteristics of a typical case, in vivid and concrete show front of students so that students in school have access to large, complex management and service practice. situational approach may be the case under the guidance of teaching, learning through direct experience of others to obtain indirect experience, through the analogy of the brain thinking, simulation operation, reinforcement of the students have learned to deepen understanding of classroom theory can effectively compensate for the lack of teaching from the practice, enhance students’ ability to adapt to future jobs. 1 active participation, active learning, to deepen understanding of the knowledge. Studies have shown that: hearing people through language forms the knowledge gained from 15% to memory, the knowledge obtained from the visual memory 25%, while the combination of auditory and visual, to memory content of 65% in teacher-dominated classroom teaching, students can remember what they have learned despite the theoretical knowledge, but only on the books stay in the understanding of rational thinking and harvest, is a single, static , isolated understanding of the abstract, while the case method through visual materials, through the analysis: the book combines theory and real life, and the use of theoretical analysis shows that complex social phenomena, the harvest will be great for the knowledge understanding will be relatively deep, such as: In the “lobby service when guests check-ou
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