SmoothingtheTransitiontoISO.PDFVIP

Case Study Smoothing the Transition to ISO 9000 with Effective File Control Bentley Instruments looks for a simple way to store, share, and retrieve standards documents Moving your manufacturing to ISO 9000 certification can open doors to foreign markets, but in the process it can also open the floodgates of paperwork. Certification can multiply the number of documents needed for each small step in product development. International standards spread instructions throughout your workflow on everything from scientific and engineering guidelines to what to print on safety labels. Accompanying the technical standards are the forms that detail the procedures and processes you followed, and of course, instructions on how to file all these forms for certification. This was the case at Bentley Instruments, which started in the early 1980s out of Chaska, Minnesota to apply computer technology to the chemical testing of milk products. Today, Bentley creates sophisticated hardware for quick breakdowns of nutritional contents, like fat, protein and lactose, as well as accurate analysis of other components, like the number of bacteria or somatic cells. Henrik Lyder, principal of Bentley Instruments, discovered a demand for this specialized technology all over the globe -- or at least wherever there’s a population of cows. The staff in the Minnesota office began to engineer Bentley’s line of products according to international standards. Today, 70 percent of its business is export, with dairy customers in over 30 countries worldwide. But with the global playing field came a huge library of materials from the International Standards Organization. COMPANY BUSINESS INDUSTRY LOCATION MINNESOTA, USA MANUFACTURING DAIRY INDUSTRY SOLUTIONS WHY M-FILES? DOCUMENT MANAGEMENT ASSET MANAGEMENT ACCESSIBILITY QUALITY MANAGEMENT THEY SAID IT “Initially, we were keeping all our ISO 9000 manuals and instructions in 3-ring binders and folders. More would come in and after a while w