ReviewhomeworkChapter8,9FinalExamrequirmentsISO.pptVIP

Review homework Chapter 8, 9 Final Exam requirments ISO 9000 Baldridge Six sigma Assignment Problem 14-4 Read Ch 10, 11, 12 Week 13 Agenda ISO 9000 Present Homework Chapter 11 - 15 ISO 9000 Final Exam Presentations Submit Final Exams Complete Critiques Assignment Apply TQM principles to your work and your life Week 16 Agenda ISO 9000 ISO 9000 What You Need To Know ISO 9000 Why is ISO 9000 so important? What do you need to know about ISO 9000? What are the ISO 9000 Series Standards? What are the elements of the Standards? What is quality system registration? Ten steps to ISO 9000 registration AGENDA ELEMENTS ISO 9000 ISO 9000 What are ISO 9000 Standards? ISO 9000 Standards Define the required elements of an effective quality management system Can be applied to any company Adopted by the United States as the ANSI/ASQC Q90 series. Revised 2000 – wider applicability ISO 9000 Who created the standards? International Organization for Standardization - Geneva ISO tech committee - TC 176 started in 1979 Standards created in 1987 To eliminate country to country differences To eliminate terminology confusion To increase quality awareness ISO 9000 How did ISO get started? 1906 - International Electro-technical Commission 1926 - International Federation of the National Standardizing Associations (ISA) 1946 London - delegates from 25 countries decided to create a new international organization the object of which would be to facilitate the international coordination and unification of industrial standards 1947 - ISO began to officially function 1951 - The first ISO standard was published Standard reference temperature for industrial length measurement. ISO 9000 ISO Organization General Assembly Council Technical Management Board Technical Advisory Groups Technical Committees Policy Development Committees Technical Committees Technical Committees Technical Committees ISO 9000 What has ISO Accomplished? ISO film speed code Standard format for telephone a