Chapter 10 Human Resources and Job Design.pptVIP

Outline Outline – Continued Outline – Continued Learning Objectives When you complete this chapter, you should be able to: Identify or Define: Learning Objectives When you complete this chapter, you should be able to: Describe or Explain: Southwest Airlines Southwest Airlines Empowered employees Wages higher than industry average Stock options for some employees Employees treated like customers Success comes from people, not gimmicks or special equipment Human Resource Strategy Constraints on Human Resource Strategy Labor Planning Labor Planning Work Schedules Job Classification and Work Rules Job Design Labor Specialization Job Expansion Job Enlargement Psychological Components of Job Design Hawthorne Studies Core Job Characteristics Job Design Continuum Self-Directed Teams Self-Directed Teams Benefits of Teams and Expanded Job Designs Limitations of Job Expansion Motivation and Incentive Systems Ergonomics and Work Methods Ergonomics and Work Methods Job Design and Keyboards Levels of Illumination Decibel Levels Methods Analysis Flow Diagram Flow Diagram Process Chart Activity Chart Operation Chart The Visual Workplace The Visual Workplace The Visual Workplace The Visual Workplace The Visual Workplace Ethics and the Work Environment Labor Standards Environment Common Noise Noises Sources Decibels Jet takeoff (200 ft) 120 | Electric furnace area Pneumatic hammer 100 Very annoying | Printing press plant Subway train (20 ft) 90 | Pneumatic drill (50 ft) 80 Ear protection Inside sports car | required if (50 mph) Vacuum cleaner (10 ft) 70 exposed for 8 Near freeway Speech (1 ft) | or more hours 60 Intrusive Private business office | Light traffic (100 ft) Large transformer (200 ft) 50 Quiet | Minimum levels, Chicago 40 residential areas at night Soft whisper (5 ft) | Studio (speech) 30 Very quiet Table 10.3 Focuses on how task is performed Used to analyze Movement of individuals or material Flow diagrams Activities of human and mach