HumanErrorOperationsRisk.pptVIP

New E-Commerce Risks E-Commerce BC: New Rules/New Realities BC Components Project Life Cycle E-Commerce BC — Integrated Processes Problem Management Life Cycle Too Much Testing and Reporting Is Never Enough What Is Your Cost of Downtime? Applying High Availability to Disaster Recovery Designing E-Commerce Applications for No Single-Point-of-Failure Data Replication for Continuous Availability Emerging Technologies/Services Disaster Recovery: Market Dynamics Resource Internally or Externally North AmericanBusiness Continuity Market Negotiating a Favorable BC Contract — Balance Risk With Economies of Scale To determine appropriate availability investments, enterprises should first understand the consequences of downtime, which will aid in justifying investments for day-to-day operational availability and for business continuity. One of the first steps in developing a BC plan is performing a business impact analysis (BIA), where critical business processes are identified and prioritized, and costs of downtime are evaluated over various time periods. The BIA is performed by a project team consisting of business unit, security and IS personnel. Key goals of the BIA are to: 1) agree on the cost of business downtime over varying time periods; 2) identify business process availability and recovery time objectives; and 3) identify business process recovery point objectives. The results of the BIA feed into the business recovery strategy and process. Enterprises that have never instituted a BIA into their application life cycle processes typically initiate a project to develop a BIA for critical business processes, and use their findings to ensure that existing recovery strategies meet business process requirements. However, with e-business, it is critical that BC be built into the life cycle for new applications and business process enhancement projects so that availability and recovery requirements are built into the architecture and design. With e-business, many tradit