如何推进标准化管理.pptxVIP

管理体系培训Management System Training领导标准化工作Leadership Standard WorkMDI 总结MDI Summary我们讨论了…We have now discussed…SQDC Management KPi Implementation5SStandard Operations/ Standard WorkAbnormality ManagementSQDC 管理 KPI 实施5S标准化操作/ 标准化工作异常管理目的 – 领导标准化工作Objectives – Leader Standard Work完成本课程之后，学员将会能够…After completing this section, participants will be able to…说明领导行为与表现结果之间的关系说明标准化工作的三大要素 说明没有领导标准化工作的后果 确定应该花多少时间来搞好标准化工作 说明为什么各级管理层领导标准化工作相互搭接是维持改善活动成果成功的关键 Explain the relationship between leader behaviour and performance resultsList the three elements of standard workDescribe what happens in the absence of leader standard workDetermine the amount of time that should be spent on standard workExplain why the overlap of standard work at different management levels is critical to success优秀工作的定义A Great Working Definition “公司文化就是领导行为。领导造就了他们所展示和默认的行为。改变了领导的行为，就可以改变公司文化。量度领导个人行为和业务表现的变化，也就是量度文化的改变。”拉里?博西迪 (霍尼韦尔公司前首席执行官) 《执行力》一书作者 “The culture of a company is the behaviour of its leaders. Leaders get the behaviour they exhibit and tolerate. You change the culture of a company by changing the behaviour of its leaders. You measure the change in culture by measuring the change in personal behaviour of its leaders and the performance of the business.”Larry Bossidy (former CEO of Honeywell)Author of the book “Execution”管理制度造就员工行为Management Systems Drive Behaviour要点：管理制度比员工个性更能造就员工的行为员工的失败，其原因要么是选错了人选，要么是管理制度未能造就适当的员工行为。无论如何，这都是管理层才能解决的问题有人说，工作流程的实质性变革只占公司全部变革的20%。最困难的是管理制度那80%部分的变革。 Key Point: Management Systems are a better predictor of behaviour than the Personality of the personWhen a person ‘fails’ it means that we have either selected the wrong person or our management system has failed to drive the right behaviour.s In either case, the solution rests with managementSome estimates are that the physical changes to the process represent only 20% of the change needed. The more difficult part, the 80% is changing the system.一般公司至少都有20%的管理人员未能或不愿进行精益变革Typically, at least 20% of leaders