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Cost Accounting, 14e, Global Edition (Horngren/Datar/Rajan) Chapter 13 Strategy, Balanced Scorecard, and Strategic Profitability Analysis Objective 13.1 1) ________ describes how an organization matches its own capabilities with the opportunities in the marketplace to accomplish its overall objectives. A) Strategy B) Planning C) Learning and growth perspective D) Customer perspective Answer: A Diff: 1 Terms: total quality management (TQM) Objective: 1 AACSB: Reflective thinking 2) In general, profit potential ________ with greater competition, stronger potential entrants, products that are similar, and more-demanding customers and suppliers. A) increases B) stays constant C) decreases D) increases exponentially Answer: C Diff: 1 Terms: five force industry analysis Objective: 1 AACSB: Reflective thinking 3) Which of the following is NOT a force that shapes an organizations profit potential? A) Competitors B) Equivalent products C) Bargaining power of input suppliers D) All of these answers are correct. Answer: D Diff: 2 Terms: five force industry analysis Objective: 1 AACSB: Reflective thinking 4) Which of the following is a force that shapes an organizations profit potential? A) Investors B) Potential entrants into the market C) Creditors D) Research and development Answer: B Diff: 2 Terms: five force industry analysis Objective: 1 AACSB: Reflective thinking 5) ________ is an organizations ability to offer products or services that are perceived by its customers as being superior and unique relative to those of its competitors. A) Strategy B) Product differentiation C) Cost leadership D) The balanced scorecard Answer: B Diff: 1 Terms: product differentiation Objective: 1 AACSB: Reflective thinking 6) ________ is an organizations ability to achieve low costs relative to competitors through productivity and efficiency improvements, elimination of waste, and tight cost control. A) Strategy B) Product differentiation