1stweekTelephoneCalls资料.pptVIP

他一回来我就告诉他。 I’ll tell him as soon as he comes back. 请问什么事？ May I ask what is about, please? 您过一会儿再打来好吗？ Can you call back later? Part Five: Dialogues: Dialogue 1: A: Business Design Center. Can I help you? B:Good morning. May I speak to Mr Johnson, please? A: May I ask who’s speaking, please? B: This is Mr. Liu from Shijie Technology Development Company. A: Just a minute, Mr. Liu. Mr. Johnson, Mr Liu from Shijie Technology Development Company. Wants to speak to you. B: Put him through, please. Hello, Mr. Liu, Johnson speaking. A: Good morning, Mr. Johnson. I’m calling about the contract you sent me… Dialogue 2: A: Hello, may I speak to Mr. Wang, please? B: I’m sorry, but he’s on the phone. Would you hold the line? A: No, thank you. I’ll call back later. B:May I ask who’s calling, please? A:This is Mr. Li. Please tell him I’ll call again later. B: OK. Good-Bye. Dialogue 3: A: Hello, this is Mr. Wang speaking. May I speak to Mr. Smith, please? B: I’m sorry, he’s just out for a meeting. A:What time is he expected back? B: Around three o’clock. Would you like to leave a message? A: well, could you ask him to call me back as soon as possible? B: Sure. May I have your name and telephone number? A: My name is David Wang. Telephone number is 583-9721985. B: David Wang at 583-9721985. Thank you for calling. I’ll give Mr. smith your message as soon as possible. A: Thanks. Dialogue 4: A:May I speak to Mr. Wang, please? B: sorry, I can’t hear you clearly. Could you speak louder, please? A:I say, is Mr. Wang there? B: Mr. Huang? The line is bad. Hold the line, please. I’ll have the call transferred to another line. Dialogue-making: 1. A stranger called to your company to look for Mr. Bruce for some business affairs, you put him through after some investigating questions. 2.You are the secretary of Mr. smith, one day you received a phone call from Mr. smith’s ex-girlfriend, Kate, she wanted to talk with Mr. smith. You know that they are not in very good relationship, but