unit 10 Beverage Service in Chinese Style.pptVIP

Unit 10 Food Beverage Service in Chinese Style Situational cases Case 1 Ordering Chinese Food Case 2 Introducing Eating Customs Case 3 Chinese Breakfast Case 4 Setting the Table Bill 1. Practice the situational cases in the class. Students are required to 1. Learn related knowledge, important sentence patterns and basic procedure about ordering dishes 2. Learn to explain dishes to the guest, and have ability to recommend according to guests’ like or dislike. 3. Have ability to communicate with guests by related sentence pattern about Food Beverage Service in Chinese Style skillfully, and solve some urgent problems for guest. Learning objectives Task preparing 1. Discuss with your partner about the difference between Chinese dishes and western dishes, and the different of the eight cuisines in China. 2. Word matching: 1 酥脆的 a. tender 2 可口的 b. sweet sour 3 鲜嫩的 c. clear 4 辣的 d. tasty 5 酸甜的 e. salty 6 油重的 f. spicy/hot 7 清谈的 g. crisp 8 咸味的 h. oily Situation 1: It is the first time for Mr. Baker to come to the Chinese restaurant. He wants something spicy and hot. You recommend some Sichuan style dishes such as Ma Po Bean curd（麻婆豆腐）;Twice-cooked Pork slice 回锅肉 ;Special spicy chicken 怪味鸡 to him. 2. Work in pairs and act out the dialogue with your partner based on the given situations. Situation 2: You are the waiter. Miss Smith tells you she is a vegetarian. You recommend some vegetables like spinach 菠菜 ,green beans 青豆 ,fresh asparagus 新鲜龙须菜 ,grilled tomatoes 烤土豆 to her. She tells you he likes green beans the best and spinach is her second choice. She also likes some coke. 1.餐厅结账常见方式 1 现金（cash）付款。当面点清宾客交付款金额，待宾客查点后并收 妥后方可离开。如果客人使用外币，应根据汇率折合成人民币结算，并向客人清晰解释汇率，“Today’s exchange rate is eight point one RMB Yuan to the US dollar.” 今天的汇率是1美元兑换8.1元人民币。 2 支票（cheque/check）付款。检查日期、金额抬头人、出票人签章等各项内容有无错误或遗漏。经手人应写明出票人电话或地址以备查。 3 信用卡（credit card）付款。确定信用卡是否能为餐厅接受，如果可以，请确认有效日期（valid date）、限额（credit limit）. 4 计入房费（charge to the room）。确认客人的姓名、房号（ro