现场审核技巧详解.ppt

doc#117928v3 * Notes: Nonconformity Non-fulfilment of a requirement [ISO 9000:2000 cl. 3.6.2] Requirement Need or expectation that is stated, generally implied or obligatory [ISO 9000:2000 cl. 3.1.2] Every attempt should be made to resolve any divergence of opinion concerning the audit evidence and/or findings, and unresolved points should be recorded. doc#117928v3 * doc#117928v3 * Notes: During the audit, the audit team leader should periodically communicate the status of the audit and any concerns to the auditee and audit client, as appropriate doc#117928v3 * Notes: Review the audit findings and any other appropriate information collected during the audit Prepare a list of audit findings Reach consensus on the audit conclusions Agree on roles and tasks for the closing meeting Prepare recommendations, if specified by the audit objectives Discuss subsequent audit follow-up, if applicable doc#117928v3 * Notes: Chaired by the audit team leader with the auditee’s management and those responsible for the functions audited Purpose: Present audit findings and conclusions in such a manner as to ensure that they are understood and acknowledged by the auditee, and to agree, if appropriate, on the time period for the auditee to present any corrective action plan In many instances, for example, internal audits in a small organisation, the closing meeting can consist of simply communicating the results of the audit For other audit situations, the meeting should be formal and minutes, including records of attendance, should be kept. If specified by audit objectives, the audit team leader should present the team’s recommendations for improvements. It should be emphasised that recommendations are not binding. It is normally the responsibility of the auditee to determine the extent and nature of improvement actions. doc#117928v3 * Notes: Extent of conformance of the management system to the audit criteria Effective implementation and maintenance of the management system Abilit