roomservice资料.pptVIP

Unit 13  Room Service Chinese breakfast 1. Functional Sentences What kind of juice/chicken would you like? ( grilled or fried ) How would you like your steak/egg? rare 三分熟 medium 五分熟 medium well 七至八分熟 well-done 全熟 Fried Egg 煎荷包蛋 Sunny-side Up 单面煎（蛋黄在上） Sunny-side Down 单面煎（蛋黄在下） Boiled Egg 水煮蛋 Soft Boiled Egg 水煮蛋（嫩） Hard Boiled Egg 水煮蛋（老） 确认 May?I?repeat?your?order?？ Let me confirm you order: Mr. John Black in Room 1234 has booked a Chinese breakfast . Is that right? 报点餐，给账单 Here is your bill. Please check it. 客人签名 May I have your signature, sir? Could you please sign your name here? Could you please sign your bill? 情境对话 Miss Liu wants to have breakfast in her room 1878. Her order is a cup of coffee with sugar, one fried egg, one sandwiches and a glass of chilled apple juice. About 10 minutes later, the waiter sends the breakfast. * Hotel English hamburger potato chips hot-dog Do you know the names of the food? ice-cream fried chicken salad bacon 培根 fried egg sunny-side-up 单面煎蛋 croissant 牛角面包 spaghetti 意大利面 toast 吐司 ham 火腿 接听预定电话 Room Service. May I help you ? Room Service. Li Hong’s speaking. Can I help you? Room Service. What can I do for you ? 询问客人想点什么 Could you tell me your order , sir? What kind of breakfast would you like? What would you like/prefer, madam/sir? May I take your order now, sir? 对烹饪的特殊需求 询问房间号 May I have your room number/name, sir? Could you tell me your room number, madam? Your name and room number, please? 送餐时间 It will take ten minutes to prepare. It will take ten minutes to send to your room. It will be set up to your room immediately. The dish will be sent to your room within 15 minutes. 放餐位置 Where shall I put your breakfast, sir? Where would you like me to put your dish, sir. May?I?put?the tray?here?? May?I?open?your?wine? May?I?take?the?hot?dish?out?of?warmer? 真诚帮助 Is there anything else I can do for you, sir? Please let us know if you need any help.