打电话Telephone.docVIP

电话问询是贸易中一种很常见的方式。对于生产或交易中遇到的各种问题，如果能通过电话方式解决，那便是最快捷、最有效率的。 Basic Expressions ? ? 1. This is Dajiang Food Store. How may I help you? ? 这里是大江食品店。请问我怎样能帮到你呢？ ? ? 2. Could you put me through to the toy department? ? 请帮我接玩具部好吗？ ? ? 3. I’d like to order 3 cases of beer. ? 我打算订购三箱啤酒。 ? ? 4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900. ? 我叫托尼·史密斯，住上海宾馆2107房间，我的电话号码是 6567-8900。 ? ? 5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included. ? 您订的书请汇款一千五百元过来，邮资包括在内。 ? ? 6. Hold on a moment please. ? 请稍等。 ? ? 7. I’ll see if she is in. ? 我去看看她有没有在。 ? 8. I am afraid she is out at the moment. ? 对不起，她这会出去了。 ? ? 9. I’ll be pleased to if I can. ? 如果能的话，我很高兴。 ? ? 10. Extension 121, please. ? Sorry, the line is busy. ? 请接121号分机。 ? 对不起，线路忙。 ? ? 11. Could I speak to Mr. Johnson, please? ? Sorry, there is no one by the name of Johnson here. ? 我可以和约翰逊先生通话吗？ ? 对不起，这里没人叫约翰逊。 ? ? 12. Could you hold on a minute? I’ll get him for you. ? Certainly. Thanks. ? 稍等，我帮你去叫他。 ? 行，谢谢。 ? ? ? 13. Mr. Smith is tied up at the moment. ? OK. I’ll call again later. 史密斯先生现在脱不开身。 ? 好的，我回头再打电话过来。 ? 14. I am sorry I wasn’t in when you called. ? That’s all right. ? 很抱歉你来电话时我不在。 ? 没关系。 ? 15. Operator, we were cut off. Could you reconnect me, please? ? Just a moment, please. ? 接线员，电话断了。可以替我重新接通吗？ ? 请稍等片刻。 ? ? 16. Do you follow me? ? Yes, please go on. ? ? 打电话 ? ? ?听懂我的话了吗？ ? 听懂了，请接着谈。 ? ? 17. Have you got it? Sorry. Do you mind repeating? ? 明白了吗？ ? 对不起，你介意再说一遍吗？ ? ?Conversations Dialogue 1 (O=operator) ? ? ? O: International Trading Co. . Good morning. ? L: Good morning. May I speak to Mr. Smith, please? ? O: May I ask who’s calling, please? ? L: This is Miss Li from the United Textiles. O: Just a minute, Miss Li. ? (Switches lines) Mr.Smith, ? Miss Li from United ? Textiles wants to speak to you. ? S: Put her through, please. Hello, Mr. Smith speaking. ? L: Good morning, Mr. Sm