考虑努力水平影响的服务供应链协调与研究_柳键.pdfVIP

网络出版时间：2014-06-11 16:52 网络出版地址：/kcms/detail/11.3619.TP1652.043.html 1 考虑努力水平影响的服务供应链协调研究 柳 键，舒斯亮 (江西财经大学 信息管理学院，江西 南昌 330032) 摘要：在考虑服务集成商努力水平对服务质量影响的基础上，建立了服务提供商与服务集成商 之间的博弈模型，探讨了成本共担的收入共享契约下服务供应链的订购量与努力水平的协调问题， 并分析了努力水平变化下订购量与努力水平同时协调的优越性，以及相关因素变化给其优越性所带 来的影响。结果表明，成本共担的收入共享契约能实现服务供应链订购量与努力水平的同时协调， 并使服务供应链成员达到 Pareto 改进，且从其获利程度来看，订购量与努力水平同时协调明显优于 已有研究文献的订购量协调；服务成本与努力成本系数越高，订购量与努力水平同时协调的优越性 就越小，而需求对服务质量的敏感系数与服务价格越高，订购量与努力水平同时协调的优越性就越 大。 关键词：服务供应链；协调；订购量；努力水平；博弈 中图分类号：F272.3 文献标识码：A Service supply chain coordination based on influence of effort level LIU Jian, SHU Si-liang ( School of Information Technology, JiangXi University of Finance and Economics, Nanchang 330032 ，China) Abstract: Based on the influence of effort level to service quality, the paper establishes the game model between a service provider and a service integrator, discussing the service supply chain coordination of effort level and order quantity under the contract of cost sharing and revenue sharing, and analyzing the coordination superiority of order quantity and effort level under the change of effort level, and the change of relevant factors to the impact of its superiority. The results show that: the contract of cost sharing and revenue sharing can achieve the coordination of effort level and order quantity, and make the service supply chain members to achieve Pareto improvement, and the profit level is