点击职业英语 职业英语模块 酒店英语 （学生频道）课件 U4.pptVIP

尚辅网 Lead-in Listening Culture Link Practical Writing Language Focus Exercise Serving Occurs Before, During, and After the Meeting Speaking UNIT　15 　　Before the meeting, convention service managers must be concerned with establishing and maintaining a flow of communication among themselves, meeting planners, and other individuals and departments at the convention property. 　　Once a group is booked, guest room reservation information is sent to the group ’s membership three to six months before the event. A large number of meeting attendees are now using fax and e-mail to make their reservations. 　　Service during the meeting consists of a wide array of (一系列广泛的) activities ranging from setting up guestrooms and function rooms to handle emergencies. 　　The hotel’s convention service personnel are introduced to meeting planners at a pre-event meeting. The pre-event meeting is generally held a day or two before the start of the event. From that meeting on, the convention service manager will take care of the set-up of meeting rooms and function rooms. Some of the function rooms at a hotel include exhibition halls, ballrooms for banquets, and conference rooms for meetings. Lead-in Listening Culture Link Practical Writing Language Focus Exercise Speaking UNIT　15 　　It is a rare meeting that does not involve audio-visual ( 视听的) presentation. The audio-visual equipment used for today ’s meetings can range from a simple flip chart ( 活动挂图，配套挂图) to a multi-media presentation. A meeting planner should supply a list of all AV needs in advance. 　　Admission of attendees is controlled through registration of delegates. And security in modern hotel is a big problem. There are four critical security periods: move-in, open show hours, closed show hours and move-out. 　　There are a number of other services: printing and duplication, decorations, guest packages, entertainment, telephones, convention hospitality suites, fashion shows, shopping trips, sight-seeing and city tours, etc.