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Unit 1 Secretary Etiquette 第一单元 秘书礼仪 Getting Started课前活动 【练习参考答案】 Activity 1 (open) Activity 2 Find the definition in Column B which matches the word in Column A. Answer Key: (1) c (2) a (3)d (4) e (5) b Activity 3 Listen to an etiquette expert’s remarks and fill in the blanks with what you hear. Answer Key: (1) conduct (2) manners (3) fundamentals (4) impact (5)achieve (6) image (7) promote (8) create (9) apply (10) graceful Script: “The word ‘etiquette’ means ‘the forms of conduct prescribed in polite society’. Essentially, etiquette means ‘good manners’. When you are in the business world, you should know the fundamentals of business etiquette. The importance of etiquette cannot be overstated because how you present yourself will have a huge impact on the level of success you will achieve. Working as a secretary, you are representing the image and ‘face’ of your company. And companies tend to promote those who can represent a positive image to their various stakeholders, as well the media. Therefore, you should know some fundamental rules of secretary etiquette, which mainly includes rules about how to create a professional image. To do so, you have to know how to choose adequate dress, apply appropriate make-up and act in a professional and graceful manner.” Activity 4 Listen to the passage and choose the best answer to each of the following questions. Answer Key: 1.C 2. A 3. B 4. D 5. C Script: Observing Proper Office Etiquette There are rules for proper behavior in an office just as there are rules of etiquette at home or at social events. Those who break these rules, unintentionally or deliberately, show their lack of concern for others. When widely accepted practices are thrown away, it is at best embarrassing and at worst difficult or impossible to gain confidence, respect, and cooperation of others. So observing proper office