软件外包的风险管理—以印度软件出口市场的构造基础为例所做的组合分析【外文翻译】.doc

外文翻译 原文 RISK MANAGEMENT IN SOFTWARE OUTSOURCING—A PORTFOLIO ANALYSIS OF INDIA’S CASE BASED ON SOFTWARE EXPORT MARKET CONSTITUTION Material Source: Journal of Service Research Author:Weilin Zhao, Chihiro, Watanabe ABSTRACT: India, famous for its software outsourcing service, has achieved high growth rates in software exports in recent ten years. The figure of Indian software export destination shows that the US has been the dominant destination for more than a decade. The US is overall Indias largest customer in this sense. In other words, Indian software export is heavily dependent on the US market. Risks exist in software outsourcing market not only for outsourcers but also for software outsourcing service vendors. Thus, risk awareness and risk avoidance, in a word, risk management is undoubtedly very crucial for the sustainable development of software industry. From the perspective of risk management, this paper provides to give some suggestions for software outsourcing service vendors by means of the portfolio analysis of Indias software export market constitution. Though it is a simple two-market portfolio analysis model, the implications are significant for raising outsourcing service vendors awareness in risk management, future market strategy and industrial development. KEY WORDS: software outsourcing outsourcing risks risk management INTRODUCTION The success story of Indian information technology (IT) industry and IT-related service industry is now acknowledged well. Majority of the success in the sector can be attributed to the conspicuous growth and achievement in software exports. Indias leader role in providing software outsourcing service has been gaining increasing appreciation. According to a report from National Association of Software and Service Company (NASSCOM, 2007), service and software exports remain the biggest contributor with 31.3 billion US$ to the total revenue of IT industry as 47.8 billion US $ in 2007. India, famous for its software o