浅析秘书的礼仪修养 (毕业论文).docVIP

浅析秘书的礼仪修养 摘 要 礼仪是人际交往中使用的一门艺术，是一个人内在美与外在美的结合，是一个公民道德品质修养的标志，也是一个民族进步的标志。在秘书工作的众多事务中，秘书礼仪是极其重要的内容之一，而且为企业塑造良好的形象，是企业的无形资产。所以一个优秀的秘书，不仅要有较高的知识理论修养和思想品德修养，强烈的事业心，责任感和无私奉献的精神，还必须具有良好的礼仪修养。礼仪修养不仅反映秘书的基本素质，体现秘书所服务的机关和单位的形象，影响着秘书的工作质量、人际关系和发展成长，对秘书工作起着不可估量的作用。所以秘书人员要不断提高自身素养，把礼仪的优势在秘书工作中发挥到最大。 关键词：秘书；礼仪；修养 SECRETARY OF CULTIVATED ABSTRACT Interpersonal etiquette is an art form used is an inner beauty and outer beauty of people the combination of the quality of training is a sign of civic virtue, but also a symbol of national progress. In many affairs secretary, secretary etiquette is extremely important elements, and create a good image for the enterprise, the enterprises intangible assets. So a good secretary, theory of knowledge not only have a high ideological and moral cultivation and cultivation, strong sense of professionalism, responsibility and selfless dedication, but also must have good manners training. Secretary of etiquette training not only reflects the basic quality of service reflect the Secretary of the organs and units of the image, and on the Secretary of the quality of work, interpersonal relationships and develop growth of secretarial work and played an invaluable role. So secretarial staff to constantly improve their own quality, the advantages of the ritual play in the secretary to the maximum KEY WORDS: Secretary; amenity; self-cultivation 目 录 前 言 1 一、秘书礼仪修养的基本知识 2 （一）秘书礼仪的含义和内容 2 （二）秘书礼仪的特点 4 （三）秘书礼仪的原则 5 （四）秘书礼仪的基本理念 6 二、秘书礼仪的功能和作用 7 （一）秘书礼仪的三大功能 7 （二）秘书礼仪的作用 9 三、提高秘书礼仪修养的方法和途径 9 （一）加强道德修养 10 （二）提高文化素质 10 （三）自觉学习礼仪知识，接受礼貌教育 11 （四）积极参加礼仪实践 11 （五）养成良好的行为习惯 12 结 论 13 谢 辞 14 参考文献 15 做好秘书工作II III 洛阳理工学院毕业论文 11