供应链案例i2管理.pptx

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2024-10-23 发布于北京
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供应链案例i2管理.pptx

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IntegratedMulti-channelSales,MarketingandServiceSupplyChain

Increasedefficiency,collaborationandmanagementERP

Consolidatedandconsistentinternalprocesses

Onthe“SellSide”…100%CustomerSatisfaction–TheRoadtoRuinAccelerationofMarketingCyclesEndofRichnessvs.ReachIntegratedViewoftheCustomer…AlmostDecreasingSchizophreniaMulti-ChannelCoordinationSelfServiceCatches-onFieldServiceGoesDigitalSolutionManagementRaisestheBarCustomerServiceSalesMarketingSellSideInnovations

Onthe“BuySide”…BuySideInnovationsReal-time,webenabledprocessesExtendedtradingnetworksande-MarketplacesN-tiercollaborationPartnershipswithtradingpartnersFocusontotalsupplychainandassetsManagedproductportfolioDynamicpricingandtailoredservicelevelsCustomizationColaborationConnectivity

CostConsolidationConsistencyOnthe“Inside”…InsideInnovationsERPSystemsFinancial,HR,MfgandotherprocessesEnterprisedatastandardsIntegratedsystemsforrunningthebusinessGlobalviewofoperationalinformationEliminatedduplicatesystems

However,thesedisciplineshaveoptimizedwithintheirareas…leavingmuchvalueunrealizedSales,MarketingandServiceHR,

Finance,etc.SupplyChainSellSideBuySideCustomersSuppliersInside

Further,theinternetandglobalizationraiseoverallcustomerexpectationsfasterthancompaniescanrespondCustomerExpectations/RequirementsSupply-ChainCosttoServe(perCustomer)“100%”OverallCustomerSatisfactionanElusiveandCostlyGoalEventhough

e-CollaborationReducesCosttoServe….Source:DeloitteResearche-CollaborationIsNotEnough….CustomerExpectationsandRequirementsWillKeepRising

PoweredbynewcommunicationandprocessingtechnologiesOptimizedacrosstheentireenterpriseforloyaltyandcustomervalueSharedInformationacrosstheenterpriseandtradingpartnersThenextlevelofcompetitiveexcellencewillbethrough…DigitalLoyal