高中英语教学：4- a letter of apology.docx

应用文写作系列（四） A letter of apology 一、题型特点 道歉信写作思路： APOLOGY: SORRY for the mistake表示歉意 WHAT: WHAT caused you to make the mistake?什么原因导致犯错 HOW: HOW will you make up for the mistake? 如何弥补错误？ 道歉信写作要点： 1. 三步走：第一步，表达歉意；第二步，说明具体原因，最好能够提出补救方案；第 三步，再次致歉，求得对方原谅。 2. 情感真挚：道歉信的语言要真挚，理由要真实可信。 3. 补救方案很重要：在解释完原因后，最好能提出一个补偿或者补救的方案，这样才 显示出歉意。 二、范例 Dear Sir/Madam, As the owner of the shop “Beauty the Beast”, I do apologize for having sent you the blouses with wrong color and size. It’s a pity that a shop assistant made the mistake due to her carelessness. Gripped by guilt, I strongly hope a chance would be given to exchange the wrong ones for you. To show our sincerity, I’ll pay for shipping and offer you a 20% discount. Or if you are still not satisfied and insist on returning the products, we can refund you within a week. Many apologies again and I sincerely beg your forgiveness. Best wishes. Yours sincerely, Li Hua 三、常用句型 表示歉意 I would like to express my apology for missing our appointment. I am writing this letter to apologize for what I said to you yesterday. I would like to clear all the misunderstanding between us. I want to make a hearty apology about what I said to you last night. I am sorry for misbehaving with you. I will try to clear the misunderstanding between us. I would like to apologize to you from the deepest core of my heart for saying these bad words to you. I’m writing to apologize to you for my absence from ... with you. I hope you won’t be influenced by it and forgive me. I’m sorry that I failed to ...with you as I promised you. I know it was offensive and I may have hurt your feelings. 解释原因 I received a call from my mother saying that ......I was in such a rush to ...... that I forgot to send you a message. I was about to leave for ...... as scheduled when I received a call from ...... In consideration that ......, I had to cancel our appointment. In the middle of the rush to meet the publis