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Industry Watch AIIM 2022 State of the Intelligent
Information Management Industry:
It (Still) All Comes Down to the Customer
In Partnership with
In Partnership with
AIIM Industry Watch Report
As the leading non-profit association dedicated to nurturing,
growing, and supporting the information management community,
AIIM provides year-round independent research, training, and
certification for information professionals. Over four years ago,
AIIM introduced the concept of Intelligent Information Management
(IIM) and began researching the connections between IIM practices
and Digital Transformation. AIIM’s Industry Watch research
program looks at the key information-centric drivers impacting
Digital Transformation initiatives and the application of IIM tools
and technologies to Digital Transformation success.
The four core IIM capabilities that provide the structure for AIIM’s
Certified Information Professional (CIP) program and inform the
conclusions presented in this report:
1) Creating, Capturing, and Sharing Information
2) Digitalizing Information-Intensive Processes
3) Extracting Intelligence from Information
4) Automating Governance and Compliance
AIIM is proud to provide this research at no charge to our
members. In this way, the entire community can leverage the
education, thought leadership, and direction provided by our work.
As such, we are thrilled to see these findings distributed as widely
as possible. You can help us spread the knowledge by sharing
a link to the report with your extended network. Feel free to use
individual elements of this research in your presentations and
publications with the attribution — © AIIM 2022, .
To fully accommodate report readers with proper permissions and
privacy protection, we are unable to provide permission for
third-party hosting
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