国家开放大学《管理英语3》形考任务7参考答案.docxVIP

2022年-2023年必威体育精装版 2022年-2023年必威体育精装版 国家开放大学《管理英语 3》形考任务 7 参考答案 一、选择填空，从每题选项中选出一个能填入空白处的最佳选项（每题 10 分）。 1、— How is everything going? , weve been quite busy this month and theres been quite a lot of progress since the last inspection. You can just look As you can see Please just look around 2、— about it now? —Every time a customer has complained weve followed our store policy and offered them an exchange or a full refund. Whats the plan Whats be doing Whats being done 3、Lets go the reports on the latest work. over with to 4、Our new school building is construction. under in having 5、Then the situation worse by human error because of the lack of proper training. was was made has became 6、— Id like to take a look first at those structural support beams that were going to be put in place on the second floor. , heres your jacket and helmet, and youd better put on these boots as well – its our site policy. Good Youre welcome Certainly 7、—I suggest you offer affected customers a discount on their next store purchase, explain the situation and apologize to them. —Right, of course. Ill get on it right away. I got it now. I understand perfectly. 8、Apple almost lost its dominance in the smartphone market it became clear that it was difficult to make a call using the much expected iPhone 4. when that where 9、Not only many cars built in the 1970s ugly and poorly designed, they also became very unreliable after 40-50 thousand miles. was are were 10、A Chinese company is going to over the well-known Japanese company TOSHIBA Corporation. get take turn 11 、 —Whats the latest situation with all these customer complaints weve been receiving? — the quality of the material has not always been up to standard. I believe Im afraid I think 12、Proper controls that should developed as part of