企业统一通信协作解决方案课件.ppt

协作行业价值 32 45,000,000 40,000,000 35,000,000 30,000,000 100,000 个 IP 话机总数超过 遍布全球的协作客户超过 财富 500 强中协作客户超过 95% 40,000,000 个 2,500,000 部 在最近一个季度部署的 IP 电话接近 每工作日替换的 TDM 话机数量超过 25,000,000 20,000,000 15,000,000 10,000,000 5,000,000 - 35,000 部 33 W W E n t e r p r i s e V o i c e R e v e n u e S h a r e 40% 35% 30% 25% 20% 15% 10% 5% 1 Q 0 7 0% Enterprise Voice #1 Telepresence/Video Conf #1 Web Conferencing #1 #1 4 Q 0 7 1 Q 0 8 Unified Messaging #1 Avaya+ Nortel Avaya Audio Conferencing 2 Q 0 8 2 Q 0 7 3 Q 0 7 3 Q 0 8 4 Q 0 8 1 Q 0 9 2 Q 0 9 3 Q 0 9 4 Q 0 9 1 Q 1 0 2 Q 1 0 NEC Siemens Alcatel-Lucent Contact Center Aastra #2 1 Q 1 1 2 Q 1 1 3 Q 1 0 Sources: Synergy Research, Frost Sullivan, Gartner, Intellicom Analytics, Cisco Note: Enterprise Voice excludes low-end KTS category 4 Q 1 0 Nortel 34 Cisco Strong Negative Caution Promising Accelerate to 60! LifeSize Magor Polycom Radvision Teliris Vidyo X X Telepresence / Video Positive Strong Positive X X X X X Source: Gartner: 8/2012 35 Gartner: August 2011 Gartner: July 2010 Unified Communications Corporate Telephony Gartner: November 2010 Gartner: June 2011 Web Conferencing Call Center 36 客户证明 95% of Fortune 500 Use Collaboration +55M IP Phones +30k TelePresence EX Series Sold +2B 1.5M Contact Center Agents Worldwide 200K Customers WebEx Minutes Per Month +6M Jabber Seats 37 部署 5,000 门以上 IP 电话的客户超过 100,000 个 40,000,000 个 170,000 个 每月在线会议时长超过 IP 话机总数超过 遍布全球的协作客户超过 400 个 客户 部署 25,000 门以上 IP 电话的客户超过 财富 500 强中协作客户超过 50 个 95% 终端 22,000,000 个 200,000 个 在线会议 CUCMEUC500 授权超过 Unity 语音信息用户总数超过 2,000,000 个 架构 呼叫中心坐席总数超过 CUCM 授权超过 470,000 个 1,000,000 个 MeetingPlace 授权超过 1,200,000,000 分钟 通过 AppStore 或 下载的 WebEx 移动应用程序数量超过 38 方案介绍与推荐 39 移动视频 IP 电话 移动视频终端 网络会议