航空商务英语Unit 12 Check-in.ppt

Unit 12 Check-in Definition: Passengers report at the airport and get everything ready for boarding. This mainly includes checking their reservations and travel documents and weighing their baggage. The Main Steps Involved Check the travel documents a) Confirm the reservation; b) endorse the ticket; c) put the name on the waiting list; d) reroute the passenger Assign the seat: reserve the seat 25K Weigh the baggage: a) label the baggage; b) charge for the overweight baggage Issuing the boarding pass a) Announce the boarding information b) ask the PAX to go to the security check Dialogue A: Check-in PAX: a lady Flight: CA 981 Destination: New York Class: Economy Class Seat: 25 D /non-smoking section Baggage: 2 pieces Boarding time: 1:05 p.m. Dialogue A: Check-in Useful Terms Seat preference A window/an aisle seat Non-smoking area/section Conveyor belt Tag the baggage Be within/without the limit Baggage claim tags Gate number Security check Departure hall/ lounge Dialogue A: Check-in Useful Expressions Your travel documents are in order. I am afraid all the window seats have been occupied. How many pieces of baggage will you be checking-in. Now please go the security check and then go to the departure hall reading for boarding. Thank you for flying Air China. Have a nice trip. Dialogue B: Check-in for an UM Relevant Information PAX: a little boy Form: Unaccompanied Minor Request for Carriage-Handling Advice Seat: in a forward row Escort: cabin crew Immigration and Customs: ground staff Useful Expressions Unaccompanied Minor Escort sb. through Customs Keep an eye on sb. Thoughtful/ considerate Guardian/ guide/ guard Senior flight attendant Go through arrival formalities (DECLARATION) UNACCOMPANIED MINOR REQUESTED FOR CARRIAGE-HANDLING ADVICE 1. I declare that I have arranged for the minor mentioned on the upper side of this sheet to be accompanied to the airport on departure and to be met at stopover point(s) and upo