民航客舱服务英语_unit1_.ppt

民航客舱服务实用英语 刘霞 Main idea： New words and expressions: Dialogues: Sentence patterns: Act out: question： What kinds of people are there in the picture? What are they doing according to the picture? What do they usually discuss at this meeting? New words and expressions Briefing 准备会 preflight briefing 航前准备会 purser 乘务长 Aircraft type 机型 Boeing 777 波音777 estimated flight time 预计飞行时间 flight route 飞行线路 New words and expressions Arrival time 抵达时间 cabin service 客舱服务 Passenger information 乘客信息 vegetarian 素食者 first class 头等仓 economy class 经济舱 business class 商务舱 special passenger 特殊乘客 vip 重要人士 Announcement 广播词 cabin Check 客舱检查 New words and expressions Procedure 程序，过程，步骤 airbus 340 空客340 aircraft 飞机 Pilot 飞行员 flight deck 驾驶仓 Initial flight 首航 Please listen to dialogue one How to greet other? How to introduce yourself to other? How to greet other or how to introduce yourself in English How do you do! Nice to meet you。 My name is This is Listen to dialogue two flight information How about the distance from Hangzhou to Hong Kong? What contents does the flight Information consist of? Dialogue three flight route What contents does the flight route consist of? We are bound for Sydney and the flight time is , the departure time is and the arrival time is . Dialogue four weather condition What contents does the weather condition consist of? It will clear up in Macao today. The temperature rises to and drops to with breeze. Dialogue five passenger information What contents does the passenger information consist of? Can you tell me how many passengers are checked in first class and economy class? How about the special passengers? Dialogue six assigns the task What contents does the assigning the task consist of? I will assign the task by seniority and qualifications for the coming flight.  Sentence patterns Self –introduction May I introduce myself ?