酒店工作常用英语句子短语情景对话口语大全.docVIP

. .. Unit 13 Dealing with problem New words and expressions She put away her clothes in the dresser. 他把衣服收好放在衣柜里。 The plastic and laundry list are contained in your dresser right the second drawer. 塑料袋和洗衣表格在您梳妆台右边的第二个抽屉里。 I think I ought to call a repairman to go to your room to fix them and get someone to clean the room. 我想我应该叫个维修工去您房间修好它，然后再派个人去清洁房间。 New words and expressions I’m glad to be at your service. 愿意为您效劳。 I’m afraid you’ll have to pay for the damage. 恐怕您得为损坏赔偿。 Just lean on me and I’ll help you to bed. 靠着我，我帮您到床上去。 Let me pinch your nose to stop the bleeding. 让我把您鼻子捏住止血。 New words and expressions Please don’t blow your nose. Otherwise it’ll bleed again. 别碰你的鼻子，否则又流血了。 New words and expressions smoke detector 烟感器；烟雾探测器 smoke alarm Your smoke detector is flashing, sir. 您房间的烟感器在闪，先生。 smoke detector detect the presence of smoke. 烟尘探测器可探测是否存在烟雾。 security alarm system 安全警报系统 The detector is very sensitive. So if you smoke next time, please open the window. 烟感器很敏感，所以下次如果您吸烟，请打开窗户。 Special Terms in Maintenance 工程维修部 Maintenance Dept. Engineering Maintenance Dept. 总工程师 chief engineer 副总工程师 asst. chief 值班工程师 我对此表示抱歉，我会通知维修部的经理，他会立即处理此事。 I’m sorry for that. I’ll tell the manager of the maintenance department. He’ll see to it at once. 我的职责就是确保每个房间及饭店的每个角落都不断水。 It’s my duty in the hotel to ensure proper water supply to all rooms and other part of the hotel. 由于正在修水管，从上午8点到下午3点暂停供水。 Since the water pipes are being repaired, cold water is not available from 8 a.m. to 3 p.m. Passage 2 Housekeeping Department 任何饭店经营中，客房部都是基础的部门之一。 The housekeeping department is one of the basic departments in any hotel operation. 客房部负责清洁客房，使他们看起来整洁、配备齐全并且舒适。 The housekeeping department is responsible for cleaning guest rooms and making them looks tidy, well-appointed and comfortable. Useful terms and sentences The housekeeping department is headed by the executive housekeeper and its staff includes housemaids, housemen, floor clerks, linen room attendants, and the like. 客房部由客房总监带领，员工包