后台管理系统.pdf

Back Office System 後檯管理系統 Back Office System  Functions:  Systems generally work behind the scenes  Designed to automate key business function rather than serve the customer directly Back Office System  Payroll systems  Automate the calculation and payment of wages and salaries  Personnel systems  Store and analyze information about employees  Accounting systems  Automate the process of drawing up periodic financial reports  Marketing systems  Help analyze the market position f the hotel Payroll Systems  Calculating payroll can be a complicated and time consuming process  Different work hour with different rate  Regular work hours ; overtime work hours; shift allowance;bonuses…etc  Income tax and national insurance charges must be calculated for every employee  health insurance deduction has to be made  Cumulative period-to-date figures hav eto be stored and periodically reported to the Inland Revenue; Payroll Systems  Hospitality industry has several peculiar characteristics which make payroll calculation even more complicated  Employees are multi-skilled and work in several departments, each with different hourly wage rates  Service charge has to be collected and distributed Payroll Systems  What computerized packages can do about the payroll process?  Automate the payroll process  Reduce the time needed to complete the process  Wages are paid frequently, major saving of time (cost) are possible Payroll Systems  How does the payroll system works?  The number of hours are entered into the system from a time sheet, or  Transferred automatically from an electronic device (eg. Time clock)  Hotel and catering computer systems can also act