旅游专业9月月考-考试试题.docVIP

2018—2019学年职业类高三9月月考 旅游类专业课试题卷 考生注意：所有答案都要写在答题卡上，写在试题卷上无效 一、选择题（饭店服务与管理英语1-10；补全对话11-18；阅读理解19-25；餐饮服务与管理26-45。每小题2分，共90分。每小题中只有一个选项是正确的，请将正确选项涂在答题卡上） 饭店服务与管理英语1-10 1导游证 A . welcome board B .Flag of travel service C . Tour Guide ID Card D passport 2.中国旅行社 A . CTS B.CITS C.CYTS D.CNTS 3.领队A Local guide B tour guide C. tour leader D. our group 4散客 A. individual traveler B. tourist C. stay-in guest D. our group 5.行李 A. luggage B. backpack C. suitcase D. welcome speech 6.休息室 A. Triple Room B. Junior Suite C. Double Room D .parlor 7.大床间 A. Family Room B. Junior Suite C. Double Room D. Twin-bed Room 8.登记表 A. Registration form B. reservation form C. passport D. foreign exchange counter 9..行李生 A bellman B cashier C receptionist D chambermaid 10.护照 A. registration form B. reservation form C. passport D. foreign exchange memo 补全对话 11-18 A. I see. Ill check our reservation list. Could you hold the line, please? B. You’re welcome. C. Thank you for waiting, sir. I’m afraid his name does not appear on the list. when is he due to arrive? D. Certainly ,sir. How do you spell his last name, please? R——Receptionist C----caller ( on the telephone) R: Good morning. This is the Information Desk, may I help you ,sir? C: yes, I’d like to speak to Mr. John Crowe. could you tell me his room number? 11；R: . C: C-R-O-W-E. R: Thank you, sir. Just a moment, please. ( check the staying guest list) 12； . C: Today. 13；R: . Thank you for waiting, Mr.Crowe is booked for today but he has not checked in yet. C: OK. I’ll call again later. Thank you very much. 14；R: . ( R-receptionist G-guest) A. I have to check if there’s a room available. B. I’ve just arrived from Nanjing. C. Thank you. No problem. D. Have you made a reservation, sir? R: Good evening, sir. May I help you? 15；G: Yes, please