管理学专业英语Chapter 5 Job Design Work Arangements.ppt

Chapter 5 Job Design Work Arrangements Contents Warming-up Activity Job Analysis Job Description Motivational Approaches Process Reengineering Alternative Work Arrangements 1 2 3 4 4 5 Warming-up Activity I Job Design：Key Issues to Ponder Which tasks should be emphasized? How simple or complex are these tasks? How many tasks can employees perform? How much flexibility is given to employees? Warming-up Activity II Why Perform Job Design? From employees’ perspective From companies’ perspective e.g. Adam Smith’s example of pin-maker From the perspective of HRM Job Analysis: A Basic HRM Tool Job Descriptions Job Specifications Job Analysis Relationship to Other Jobs Human Resource Planning Recruitment Selection Training Development Performance Appraisal … Tasks Responsibilities Duties Knowledge Skills Abilities Methods of Job Analysis Observation Individual interview Group interview Questionnaire Expert conference Diary None of them alone is sufficient. To combine them! Methods of Job Analysis: Observation Information source Watching Videotaping Notes-taking Advantages Provides first-hand information Reduces distortion of information Disadvantages Time consuming Difficulty in capturing entire job cycle of little use if job involves a high level of mental activity Methods of Job Analysis: Interview Information sources: Individuals Groups Supervisors and experts (Expert conference) Advantages: Quick, direct way to find overlooked information Disadvantages: Distorted information Methods of Job Analysis: Questionnaire Information source - Have workers check off items on an interview sheet Formats - Structured checklists - Open-ended questions Advantages - Quick and efficient way to gather information Disadvantages - Expense and time consumed in preparing and testing the questionnaire Information source - Workers write down daily activities Methods of Job Analysis: Diary Advantages Produces a