Building up Cross-Cultural Competence课件.pptVIP

Cross-Cultural Competence Defined an ability to interact effectively with people of different cultures the foundation for Effective cross-cultural communication. Unfortunately, most of the people have found themselves in a cross-cultural communication situations unequipped with Cross-Competence. Cross-cultural communication without sufficient cross-cultural competence leads to: INEFFECTIVE Cross-Cultural Communication: the one that causes problems. Ineffective Cross-Cultural CommunicationCauses: Power Distance How Far Are You Willing to Go? Summary Conclusion Understand one’s own unique cultural style Allows easier comparison with others and thus the appropriate adjustment to behaviour to be compatible to cross-cultural settings Intrapersonal intelligence could be improved only if one strive’s to learn one’s own cultural style better An important aspect of cultural intelligence Successful interaction with people from other cultures is the heart of cultural intelligence According to Gardner, interpersonal intelligence goes beyond just the language aspects and is described as the ability to “read the intentions and desires of others, even when they have been hidden” For professionals to be successful in international interactions such ability to “read” people and anticipate their motivations and desires is crucial IMPROVING CULTURAL INTELLIGENCE Developed through three means: Head /?Cognitive (learning about beliefs, customs, and taboos of your own and other cultures) Body / physical (using your senses and adapting your movements and body language to blend in to your foreign hosts, guests, or colleagues simply by showing you understand their culture) Heart / Emotional / motivational (Adapting to a new culture by overcoming obstacles and setbacks. People can do that by gaining rewards and strength from acceptance and success). Examine the motivation for learning about other cultures Develop the mindset that there is more than just one set of thin