实用酒店英语交流用语汇总（Summary of practical hotel English communication terms）.docVIP

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实用酒店英语交流用语汇总（Summary of practical hotel English communication terms）.doc

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实用酒店英语交流用语汇总（Summary of practical hotel English communication terms）.doc

实用酒店英语交流用语汇总（Summary of practical hotel English communication terms） Hotel communication terms welcome, greetings 1, Good morning (afternoon, evening), sir (madam) Good morning (afternoon and evening), sir (madam). 2, How do you do? Hello! (meeting for the first time) Glad to meet you. Im so pleased to have met you. 3, How are you? How are you? Fine, thanks. And you? Im fine, thanks。 How are you? 4, Welcome to our hotel (restaurant, shop) Welcome to our hotel (restaurant, shop). 5, Wish you a most pleasant stay in our hotel. Wish you a pleasant stay in our hotel. 6, I hope you will enjoy your stay with us. I hope you are enjoying your stay with us. When the guests just entered the store I hope you are enjoying your stay with us. I hope you are enjoying your stay with us. (guests stay in a restaurant) I hope you have enjoyed your stay with us. I hope you are enjoying your stay with us. (when guests leave the store) 7, Have a good time! Have a good time! 8, ***hotel, front desk. Can I help you? Hotel front office. Whom are you calling? 9, Sorry, Ive dialed the wrong number. Sorry, Ive dialed the wrong number. 10, May I speak to your general manager? May I speak to your general manager? Speaking. I am。 11, Sorry, he is not in at the moment. Sorry, he is not in at the moment Would you like to leave a message? Would you like to leave a message? 12, Pardon. Excuse me, would you please say it again? I beg your pardon. Excuse me, would you please say it again? Greetings in hotel communication terms 13, Congratulations! Congratulations! 14, Happy birthday! Happy birthday! 15, Happy new year! Happy New Year! 16, Merry Christmas! Merry Christmas！ 17, Have a nice holiday! Happy holidays! 18, Wish you every success! Wish you every success! Acknowledge and consent: 19, Thank you (very much) Thank you. (thank you very much). 20, Thank you for your advice (information, help) Thank you for your advice (information, help). 21, Its very kind of you. Thank you. Thats very kind of you.