教学ppt课件 Body Language.pptVIP

Different facial expressions show different feelings: angry happy sad surprised face cheek forehead eyebrow eyelash eyeball eye nose bridge nostril mouth lip teeth jaw chin What do you know about… 1. anger: picture b the furrowed brow and clenched teeth 2. disappointment: picture d the head on one side 3. sadness: picture c the drooping mouth and lax muscles 4. surprise: picture a the open mouth and raised eyebrows I spoke to Mr Yang today. He’s one of Sunbeam Travel’s (1) senior employees. I told him that our customers always prefer to deal with (2) Debbie .He told me the problem might be the way I (3) communicate .He explained to me about (4) body language. He said that I was not giving customers a good (5) impression. My body language was telling customers to go (6)away, instead of making them feel (7)welcome. So now I’m trying to (8) improve my body language. Synopsis by paragraph: P1: This paragraph explains the background to the story. P2: A customer enters the office,ignores Simon and goes to Debbie to handle her business. P3-6: Mr Yang sees that Simon is depressed and asks him what the problems. Simon complains that the customers always go to Debbie. P7-10: Mr Yang explains that the problem is the way Simon communicates. Simon is puzzled. P11-13: Mr Yang explains how our body language affects the impression we make on people. P14: Simon improves his body language, and it works. P15: Mr Yang congratulates Simon. P16:Simon reveals that the girl was not a customer but his sister. Fill in the words from our passage to complete the following sentences: 1.She takes great care of her__________ . Her hair and clothes are always perfect. 2. If a company is to succeed, co-operation among ________ is essential. 3. The company is under-staffed; we need to hire more ___________ . 4. Teachers try to make __________ comments to their students. 5. Don’t po