杭州物流行业员工大五人格与周边绩效关系研究外文翻译.doc

外文翻译 原文1 Evidence That Task Performance Should Be Distinguished From Contextual Performance …… Thus, three related themes circulate through these efforts to describe generically importan t aspects of job performance. One is the distinction between prescribed and discretionary role behavior. Another is the affectively flavored set of cooperation and helpfulness behaviors in organizational citizenship behavior, prosocial behavior, and organizational spontaneity. The third is the distinction between performance behaviors related to task proficiency and performance behaviors not related to task proficiency. The three themes merge in the distinction between task performance and contextual performance that was made by Borman and Motowidlo (1993). Task performance includes two classes of behavior. One consists of activities that directly transform raw materials into the goods and services that the organization produces. It includes such activities as selling merchandise in a retail store, operating a production machine in a manufacturing plant, teaching in a school, performing surgery in a hospital, and cashing checks in a bank. The other class consists of activities that service and maintain the technical core by replenishing its supply of raw materials; distributing its finished products; and providing important planning, coordination, supervising, and staff functions that enable it to function effectively and efficiently. Thus, task performance behaviors bear a direct relation to the organizations technical core, either by executing its technical processes or by maintaining and servicing its technical requirements. In contrast, contextual performance behaviors do not support the technical core itself as much as they support the broader organizational, social, and psychological environment in which the technical core must function. Drawing on theoretical and empirical work in organizational citizenship behavior (Organ, 1988), prosocial organizational behavior (Brief Mo-