伦敦电子政务.ppt

London Connects 07 08 Programme E-government collaboration in London伦敦的电子政务合作 Steve Pennant London Connects Chief Executive London Connects 史蒂夫·潘纳特 伦敦“公共服务”公司首席执行官 March 2007 2007年3月 Overview概述 London People and their services伦敦人及他们的服务 Local地方 Regional区域 Central中央 London Connects – the organisation组织 London Connects - the activities活动 London People伦敦人 33 London Boroughs responsible for: 伦敦的33个区负责： Schools学校 Social Care社会关怀 Housing 住房 Roads and street lighting马路和街道照明 Libraries图书馆 Welfare benefits社会福利 Leisure – parks and sports休闲-公园和体育 Greater London Authority大伦敦政府 Services to Londoners by tier of government各级政府为伦敦人所提供的服务 London Connects – the organisation组织 Not for profit company owned by 33 London Boroughs and Greater London Authority为非赢利公司，由伦敦33个区政府和大伦敦政府所有 Governed by a board with representatives from boroughs, GLA and Health由一个董事会管理，其代表来自各个区政府、大伦敦政府和卫生部 Funded by contributions from partners由伙伴机构分别出资 Aims to improve London services or reduce cost through collaboration and information and communications technology宗旨是通过合作及信息与通信技术来改善伦敦的服务或降低成本 10 core staff 10名核心工作人员 National UK Context英国国家背景 Joined up services designed around the needs of the citizen or business will yield efficiency savings by reducing duplication across the public sector. This ought to be the public service aspiration for Government – Varney Review Dec 2006. 根据公众或企业需要设计的联合服务，能够减少整个公共部门的重复劳动，因而可以提高工作效率。这应当是人们对政府的公共服务的期望- Varney Review， 2006年12月 National action 2007 -“take forward proposals to develop a cross-government identity management system to enable greater personalisation of services and to reduce duplication across government”. 《国家行动-2007》：“提议开发一个跨政府部门的身份管理系统，使服务更加个性化，同时减少政府部门的重复工作。” Core London Connects Programme London Connects 的核心项目 Customer Services for London为伦敦所提供的客户服务 E-gov register电子政务注册 Learning Events学习活动 Training Programme培训计划 Share best practice so that London Boroughs can learn from each other’s experience.分享最佳实践，使伦敦各区能够学习彼此的经验 Improve cooperation across borough bounda