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商务礼仪实务英语 Practice of Business Etiquette in English;;;Task Four African Countries (Egypt, South Africa);Task One Asian Countries (Japan, Republic of Korea, India);韩国地图;印度地图;1. 日本商务礼仪;Business Negotiation
●?The Japanese are non-confrontational.
●?They have a difficult time saying “no”, so you must be vigilant at observing their non-verbal communication.
●?It is best to phrase questions so that they can answer yes. For example, do you disagree with this? Group decision-making and consensus are important.
●?Written contracts are required.
●?The Japanese often remain silent for long periods of time. Be patient and try to work out if your Japanese colleagues have understood what was said.
●?Japanese prefer broad agreements and mutual understanding so that when problems arise they can be handled flexibly.
●?Using a Japanese lawyer is seen as a gesture of goodwill. Note that Japanese lawyers are quite different from Western lawyers as they are much more functionary.
●?Never lose your temper or raise your voice during negotiations.
●?Some Japanese close their eyes when they want to listen intently.
●?The Japanese seldom grant concession. They expect both parties to come to the table with their best offer.
●?The Japanese do not see contracts as final agreements so they can be renegotiated.
;Dress Etiquette
●?Business attire is conservative.
●?Men should wear dark-coloured, conservative business suits.
●?Women should dress conservatively.
Business Cards
●?Business cards are exchanged constantly and with great ceremony.
●?Invest in quality cards.
●?Always keep your business cards in pristine condition.
●?Treat the business card you receive as you would the person.
●?You may be given a business card that is only in Japanese.
●?It is wise to have one side of your business card translated into Japanese.
●?Give your business card with the Japanese side facing the recipient.
●?Make sure your business card includes your title, so your Japanese colleagues know your status within you
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