商务礼仪实务英语Module_2_Project_2_Communication_Etiquette_沟通礼仪教材教学课件.ppt

1. Why do you need to create an outline if you are preparing a speech? 2. How to increase your vocabulary and knowledge? Activity 1: Group discussion. Sugggested Answers: 1.If you are preparing a speech, you will create an outline that will allow for a natural progression and seamless segues from one thought or point to another. If you take a few moments to do this with all of your verbal communications, you will come across as more decisive. This helps eliminate misunderstandings. 2. 如何写好一篇演讲稿 Informing the public on any topic is done well in the form of a speech. Instructions 1.Focus the topic. For any topic at hand, you must focus on the base points that need to be made in the speech. 2.Decide who your audience is. The best way to write a public speech that is both effective and informative is to evaluate who the audience is and cater the speech to them specifically. 3.Grab their attention. Ask the audience a thought provoking question, lead in with an anecdote or begin with shocking statistics that will get them thinking about your topic. 商务礼仪实务英语Practice of Business Etiquette in English 对外经济贸易大学出版社 全国高等院校基于工作过程的校企合作系列教材 模块2 能力培养 　　了解商务会面礼仪、接待礼仪、乘坐交通工具的礼仪、座次礼仪、馈赠礼仪、沟通礼仪、中西餐用餐礼仪、国别礼俗。 Project 2 Communication Etiquette 沟通礼仪 Task Three Small Talk Task Two Interpersonal Communication Task One Meet and Greet ＣＯＮＴＥＮＴＳ Task Four Public Speaking Task One Meet and Greet 迎接和打招呼 1. 打招呼的礼仪 Face-to-Face Greeting Standing up and coming out from behind a desk to greet someone is a good strategy . Friendly, Confident Facial Features Making an effort to display a genuine smile and look at the newcomer in the eye shows that you are friendly and confident. According to Psychology Today, others are very good at reading your facial expressions (and making judgments based upon them). Introduction and Handshake When you introduce yourself, you should say your first and last name, as in, Hello, Im Joan Smith. This is more formal than just giving your first name and is a