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Building IT Leadership Revisiting Key Issues:建立领导故地重游的关键问题
copyright Feeny, Lacity, Willcocks, 2004 Building IT Leadership: Revisiting Key Issues Does IT Matter? Nicholas Carr: Does IT Matter? Harvard Bus. School Press, 2004 IT is just a commodity: “IT is an infrastructure technology like the steam engine, railroad, telegraph, telephone” IT is no longer a source of competitive advantage: “The core functions of IT—data storage, data processing, and data transport—have become available and affordable to all.” Nicholas Carr: Does IT Matter? Harvard Bus. School Press, 2004 Spend less. Studies show that the companies with the biggest IT investments rarely post the best financial results. Follow, dont lead. Moores Law guarantees that the longer you wait to make an IT purchase, the more youll get for your money. Focus on vulnerabilities, not opportunities. Even a brief disruption in the availability of the technology can be devastating. Friedman: The Ten Flatteners 2006 CIO Strategic Management Priorities Key Issues: Some Food For Thought... Key Issues: Some Food For Thought... IT/IS Strategy Formulation:A Multiple Methodology Strategic IT Sourcing (Willcocks et al, 2002) The Role of Organisational Architecture Key Issues: Some Food For Thought... Nine Core Back-office Capabilities Key Issues: Some Food For Thought... Six Models of IT Organisation Six Models of IT Organisation Governance Defined Stronger IT Governance Is Needed: IT has become more important, but less under ‘control’ of the IT function Firms face major new opportunities and risks as IT migrates outside the IT department Complexity and ‘rogue’ behaviour need to be managed Links to, and learning from, corporate governance Top IT performers govern IT differently depending on objectives – asset usage, revenue growth, flexibility, ROA/profits The business must help by: Understanding what is possible, and not possible, in IT Providing more explicit direction on the business approach and priorities Disciplining its own behavi
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