Chapter 9 – Managing Human Resources.pptVIP

Chapter 9 – Managing Human Resources Chapter 9 Learning Goals What is the human resource management process? How are human resource needs determined? How do human resource managers find good people to fill the jobs? What is the employee selection process? What types of training and development do organizations offer their employees? Chapter 9 Learning Goals (cont’d.) What is a performance appraisal? How are employees compensated? What is organizational career management? What are the key laws and federal agencies affecting human resource management? What trends are affecting human resource management? Human Resource Management Hiring, developing, motivating, evaluating employees Challenges Decreasing number of applicants increased competition for those workers Workers want work home life balance Technology is changing the way business is done Laws governing employee-employer relationship Human Resource Management Process Job Analysis Design Job Analysis Study the job to determine its tasks and duties Helps in hiring requirements, setting pay, determining performance evaluation criteria, and designing training programs. Job Description Responsibilities and duties of the job Job Specification List of skills and qualifications a person needs to perform the job HR Planning Forecasting How many people are needed and how many can we get from inside the company? HR demand forecast Internal supply forecast Compare forecasts Take action Hire, pay overtime, subcontract, contingent workers, reassign, lay off, terminate, retire Labor Supply Demand A labor shortage in the 1990s turned the tables for employers some individuals seeking work advertised themselves as free agents employers bid for interviews with free agents US Department of Labor estimated there are 10 million free agents Employee Recruitment How do companies find good workers? Determine a source for applicants Internal Skills inventory External Recruitment If external, determine type of recruitment to use J