培训中餐英语English for Chinese food.doc

English For Chinese Food 中餐服务英语 PAGE 1 PAGE 26 Content Table 目录 Lesson 1 Phone reservation………………………………..……….(1) 电话预订 Lesson 2 Greeting Seating……………………………………….(6) 问候和引领 Lesson 3 Presenting the Menu Offering Drinks……………… (10) 展示菜单和供应酒水 Lesson 4 Taking an Order………………………………………… (13) 点菜 Lesson 5 Recommending Dishes……………….………………… .(17) 推荐菜品 Lesson 6 Serving Food …………………………………………….(21) 上菜 Lesson 7 Handling Complaints……………………………………(24) 处理投诉 Lesson 8 Clearing the table ……………………………………….. (27) 清理桌面 Lesson 9 Settling the Bill ………………………………………….. (28) 付帐 Lesson 10 Saying Goodbye ………………………………………….(30) 告别 Lesson 1 Phone reservation 电话预订 Words Expressions How many 多少 Spell 拼读 Quarter 一刻钟，1/4 Half 一半 Book/Booking 预定 Correct 正确的 Change 改变 Cancel 取消 15 minutes past eight 8点15分 15 minutes to eight 8点45分 Basic Sentences Can I help you…? 有什么可以帮到您? What day, please? 请问是哪天？ What time, please? 请问是什么时间？ For how many? 一行几位？ Could I have the name, please? 请问怎么称呼您？ Could you spell that, please? 您可以拼读一下吗？ I’d like to make a reservation/booking, please. 我想预定。 Can I change it to…… 我可以改到…… Conversations Dialogue one: Phone reservation 对话一：电话预定 E=Employee C=Customer E: Good afternoon, Majestic Court. Can I help you? 中午好，帝轩。请问有什么可以帮到您？ C: I’d like to book a table, please. 我想预定餐位。 E: Certainly, sir. For what day, please? 好的，先生。请问您预定哪一天的？ C: For this evening. 今晚。 E: At what time? 几点钟？ C: 8 o’clock (eight), please. 8点钟。 E: And for how many people? 一行几位？ C: Four. 四位。 E: Could I have the name, please? 请问怎么称呼您？ C: Manning. Manning. E: Could you spell that, please? 可以拼读您的名字