舟山市星级酒店基层员工流失问题研究毕业论文可编辑.doc

舟山市星级酒店基层员工流失问题研究毕业论文 Abstract In the economic globalization situation, Chinas tourism industry has developed rapidly in China, leading the vigorous development of the hotel industry. But because the hotel industry human resource etc. Of mismanagement, caused the hotel staff erosion, give hotel brought very adverse effects. High staff turnover to hotel management caused serious influence, hindered the development of the hotel. Therefore, the author to research the hotel staff turnover existing problems and puts forward the corresponding solution countermeasures. This article chooses several star hotel zhoushan city as the research object including three star hotel: the sea continent hotel, zhoushan golden harbor hotel; four-star hotel: zhoushan shenjiamen huafa hotel; five-star hotel sheraton hotel greentown in theory and practice under the premise of combining, mainly through production from job satisfaction questionnaire, analyzed the reason of the grass-roots staff, it is concluded that the loss of this a few hotels staffs loss is the main reason of salary, welfare and promotion opportunity, the means of incentive, management concept, training system, information communication, etc, and for each one are analyzed. Conclusions for the cause analysis of the questionnaire, this paper puts forward from six aspects: one is analyzed to establish scientific salary system and improve salary level; 2 establishing the attractive welfare system, create more opportunities for advancement; Three is to establish people-oriented thoughts, to promote the management idea; Four is the comprehensive use of various encourage means; Five is to help employees develop the individual development plan, carry on various training for employees; Six is getting employees involved in the management, strengthening the communication between the information. These six aspects cannot be independent of each other, must become a whole, coordination and cooperation,