管理学（双语）chap7 Organizational Structure and Design.pptVIP

10- Management Functions -- Planning - defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities (Ch6\7\8\9) -- Organizing – arranging and structuring work to accomplish the organization’s goals (determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are made) 组织设计、权力配置 (Ch10)、人员配备 (Ch12) -- Leading – motivating, leading, and any other actions involved in dealing with people (Ch14\15\16\17) -- Controlling - monitoring activities to ensure that they are accomplished as planned (Ch18\19) 1. Defining Organizational Structure P266 2. Organizational Design Decisions P274 3. Common Organizational Designs P278 Teaching Objectives 1. Define organizational structure and organizational design 2. Describe the six key elements of organizational structure 3. Differentiate mechanistic and organic organizational design 4. Identify the four contingency factors that influence organizational design 5. Describe a simple structure, a functional structure, and a divisional structure 6. Explain team, matrix, project structures and learning organization Focal and Difficult Points 1. Six key elements of organizational structure 2. Mechanistic and organic organizations 3. The three traditional organizational designs 4. Team, matrix, project structures and learning organization Lead-in Case 事情发生在10月的某一天，地点在圣路易斯的巴恩斯医院。 戴安娜给院长戴维斯打来电话，要求和他见面。从戴安娜急促的声音中，院长感觉到发生了什么事情。他要戴安娜马上到他的办公室来。大约5分钟后，戴安娜来到了他的办公室，递给他一封辞职信。 “院长先生，我再也干不下去了。”戴安娜开始陈述，“我在产科当护士长已经四个月了，我简直没法干，我有两个上司，每个人都有不同的要求，都要求优先处理。让我举个例子吧，这是一件平常的事，但这样的事每天都在发生。昨天早晨7:45分，我来到办公室，发现桌上有主任护士杰克逊的一张纸条，她告诉我，上午10:00需要一份床位利用情况的报告，以便下午向董事会汇报时使用。这份报告至少需一个半小时才能写出来。30分钟后，基层护士监督员乔伊斯，我的直接主管，走进来问我为什么有两位护士不在班上。我告诉她，外科主任雷诺兹医生要走了她们，说外科急症手术正缺人手借用一下。我不同意，但雷诺兹医生说只能这样办。您猜，乔伊斯说什么？‘立即让这些护士回产科部！一小时后我回来检查你是否把事情办好了’。院长，类似的事情每天发生好多次。医院只能这样运作吗？” （1）这家医院在组织结构的