饭店服务与管理英语试卷A.docVIP

河南省财经学校学年期末考试卷 ( )7. 登记入住 A. check out B. check in C. fill in D. come to 2017级第学期/专业/《》课程（A卷） ( )8.汇率 出题人：赵婷 审核人：__________ A. exchange memo B. exchange for C. exchange rate D. buying rate 注意:在本试卷内答题无效，请将所有答案写在答题纸上。 ( ) 9. 外汇兑换水单 选择。(2*20，共40分） 90 A. exchange memo B. exchange for C. exchange rate D. foreign money change （　　）１.旅游饭店 ( ) １０. ---- Good morning . _________ 　　　 －－Could you send a fax for me ? 　 A. Who are you ? B. What do you want to do? （ )2. 自住型饭店 C. Speaking ! D. May I help you ? A. B B B. motel (　 ).　－－　＿＿＿＿　　　　 C. convention hotel D. resort 　　　　　　　　　　　 ( ) 3. 前厅部 　　　　　　　 A. the Food and Beverage Dept. B. the Sales Dept. ( ) 12.----Is this 6823-9528 ? C. the Front Office D. the Housekeeping Dept. ---- _____________. （ ) 4. 一张大床的双人间 A. No. You’re wrong. B. Just a moment , please . A. a double room B. a twin-bed room C. Sorry, you’ve dialed the wrong number . D . Sorry , he’s out . C. a suite D. a standard room ( ) 13. ---- _________ would you like to exchange？ （ ）5. 国际直拨电话 　 ---- 200 , and here’s the money. A. EMS B. VIP C. IDD D. DDD 　　A．How much　　B. How many C. What D. How long ( ) 6.做晚床 ( ) 14.I’ll ______ your bill for you. A. the turn-down service B. assigning rooms A. check in B. check out C. draw up D. draw in C. registering guests D. settling guests’ complaints　　 ( ) 15. Most of money is ____ metal or paper. 　　　　　A. made in B. made of C. made from D. making of 7. Every citizen should _____ the cleanliness and good order of our city. ( ) 16. It will ______ to your account. 8. In our hotel, every guest ______ as the God. A .charge B. be charged C. charged D. charging 9. We’ll try our best to ____ the guests’ reasonable requests. ( ) 17. ---- I see.