酒店员工英语培训汇总.docxVIP

酒店员工英语培训汇总Management n. 经营、管理 Reservation n.预定Lobby n.大厅Overbooking v.超预定Check n.支票May you enjoy your stay in our hotel!祝您居住愉快！Price list 价目表Form 表格Bill 账单Elevator 电梯Would you like to order now?您想点餐吗？Reasonable adj. 合理的Sign v. 签字Charge n. 费用Pay v. 付费May we clean your room now，sir？先生，现在可以为您清洁房间吗？Change money 换零钱Pillow [p?l??] n.枕头Bedroom n.卧室Tip n.小费May I show you to your room,sir?先生，我带您到房间好吗？House phone 内部电话Parcel n.包裹Quilt n.被子Tea pot 茶壶Excuse me,but can you tell me where you left your bag?对不起，您能告诉我您的包放在哪里吗？Telephone office 电信局Sheet n.床单Tray n.托盘Lamp n.灯I’d like to know about your laundry server time.我想了解您的洗衣服务时间。Writing paper 信纸Curtain n.窗帘Soap n.肥皂Sugar n.糖This milk has gone bad.这牛奶坏了。Percent n.百分之Special adj.特别的Refrigerator n.冰箱Dressing mirror 穿衣镜I’d like to reserve a table for two.我想订一个两人餐桌。Plug n.插头Spring n.弹簧Bedroom n.卧室Cheese n.乳酪I will get you another one.我会给您重上一份。Vase n.花瓶Blanket n.毯子Towel n.毛巾Suite n.套房Can I have more clothes hangers?我可以多要几个衣架吗？Business card 名片Second floor 第二层Sofa n.沙发Chinese painting 国画Can you change the room for me?能帮我换房吗？Thirsty [θ??st?] adj.口渴的Customs [k?st?mz] n.海关Umbrella [?mbrel?] n.伞Pound [pa?nd] n.英镑I’m sorry, we are short of hands today. 对不起，我们今天人手少。Dust [d?st] n.尘土Wardrobe [w??dr??b] n.衣柜Pink [p??k] n.粉红Drop [dr?p] v.掉下Will you book a ticket to Paris for me?你帮我订一张到巴黎的机票好吗？Soup [su?p] n.汤Beef [bi?f]n.牛肉Fruit [fru?t] n.水果Whisky [hwiski]n.威士忌Kitchen [k?t??n; -t?(?)n] n. 厨房；炊具；炊事人员The kitchen is already cooking for you.厨房正在为您制作。Bed cover 床罩Sitting room 起居室Paper towel 纸巾Wash basin 脸盆How do you like your steak cooked? Well done.您的牛排要几分熟？全熟的。Repair 修理Faucet 水龙头Leak 漏水Noise 吵闹There seems something wrong with toilet.我的马桶好像有问题。Napkin 餐巾Dish 碟Beverages 饮料Soft drink 汽水How would you like to payment?您如何付款？Clogged 塞住了Drip 滴下Maintenance 维修、保养Efficiency 效率Some part needs to repaired, I’ll be back soon.一些零件需要更换，我