某商场员工手册(二)（Staff brochure for a shopping mall (two)）.docVIP

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某商场员工手册(二)（Staff brochure for a shopping mall (two)）.doc

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某商场员工手册(二)（Staff brochure for a shopping mall (two)）

某商场员工手册(二)（Staff brochure for a shopping mall (two)） Staff brochure for a shopping mall (two) 2005-10-10 The second chapter company regulation (1) common language (2) attendance; (3) personal hygiene and appearance; (4) work uniform (5) storage bin and desk; (6) identification card; (7) employee dining; (8) attendance record; (9) employee access (10) security check (11) company property (12) collection of benefits (13) confidentiality of company data; (14) conflict of interest (15) part-time (16) faxes and correspondence; (17) a treatment (18) customer complaints (19) personal communication equipment; (1) common language In order to ensure the smooth and smooth communication between employees and customers, the company takes Mandarin and Chinese as the designated conversational and writing language. (2) attendance; 2-1 employees have to work on time, work time, without the approval of the supervisor shall not be late, leave early or awol. 2-2 month late a total of more than 30 minutes, except the staff attendance allowance is deducted from outside, also will be deducted from the basic salary and allowances. 2-3 is often late, leave early, in addition to the impact of attendance award, punishment will be given according to the situation. 2-4 employee absenteeism day will receive a verbal warning; absenteeism of two days, will be subject to a written warning; as in a year due to absenteeism two written warnings, this will be the final written warning warning, such as staff is still not improved, the company is dismissed. 2-5, employees must be in accordance with the schedule set on duty, if you have to shift, you must fill in the leave (transfer) list, and receive the approval of the supervisor, or as absenteeism. (3) personal hygiene and appearance; Employees are required to keep the attitude of politeness, full of spirit, with a smile, and should pay attention to the following points: 3-1 male employees hair to be trimmed, horn length to cover ear and the collar is