提高销售说服力（Boost sales force）.docVIP

提高销售说服力（Boost sales force） Boost sales force Why dont some sales people persuade customers to buy products while others are hard to persuade customers to buy products? This is because the former often exercise the art of questioning, persuading the customer, and the latter is not the case. Experienced salespeople often exercise the art of asking questions. They often ask, how much do you need? Do you like this design or that one? Do you like this color or another color? Wait。 The questions they ask are assumed that the customer has decided to buy, and the assumption is implied in the question, which makes it difficult for the customer to perceive that it is not his choice. Thats the tip of the salespersons question and the tip of the question. Then, how to improve the art of questioning? This requires you to do the following: First, the tone of the question should be moderate, and generally speaking, the sales staff have different tone of question, the customers response is different, and the answer is different. For example, lady, you bargain so hard, we can accept it? Lady, your price is far beyond our estimates, there is room for discussion? These two sentences, although B is a question, but the tone is quite different, the former seems to challenge the meaning, it seems to tell the customer: If you bargain hard, we have what to talk about. The latter can ease the conversation a lot. Visible, the tone of the question will directly affect the attitude of customers. Usually, when you are in contact with others, you will find that talking with people in a positive tone will make others feel trustworthy and amiable. Conversely, talking to people in a negative tone leaves an impression of estrangement and doubt. Therefore, the sales staff in the sales process should be more positive tone with customers to talk, so as to enable customers to you sell products have greater interest. Dont ask: I wonder if you still have enough shampoo? Can I interest you in changing the l