Gartners Business Analytics Framework（Gartner的业务分析框架）.pdfVIP

Gartners Business Analytics Framework Published: 20 September 2011 Analyst(s): Neil Chandler, Bill Hostmann, Nigel Rayner, Gareth Herschel This framework defines the people, processes and platforms that need to be integrated and aligned to take a more strategic approach to business intelligence (BI), analytics and performance management (PM) initiatives. Key Findings ■ Enterprises will increasingly use a combination of products and services to support the diversity of analytics and decision-making process within their enterprise. ■ Interested business leaders recognize the diversity and interrelationships of the analytic processes within the enterprise, and can address the needs of varied users without creating disconnected silos. ■ A strategic view requires defining decision-making processes and analytical processes, as well as the processes that define information management, independently from the technology that will be used for implementation. Therefore, this framework clearly identifies the people and process pillars, in addition to the platform pillar. ■ The program management, technology and complexity of skills associated with the strategic use of BI, analytics and PM increase dramatically as the scope of the initiative widens across multiple business processes. ■ There is no single or right instantiation of the framework; different configurations can be supported by the framework based on business objectives and constraints. Recommendations ■ Use this framework to develop a strategy and an implementation plan, and to surface key decisions, integration points, gaps, overlaps and biases that business leaders and program managers may not have otherwise prepared for. ■ A portfolio of information management,