光芒金牌服务是怎样炼成的（Shine gold medal service is how to make）.docVIP

光芒金牌服务是怎样炼成的（Shine gold medal service is how to make） This is a service oriented era, the cultural influence of services involved in the field of enterprise and more and more powerful. Service and service culture has become the focus of competition evaluation, bright spots and hot spots, mature service and consumers increasingly harsh service demand is changing social life, affect their thinking about the development of the business enterprise, to put forward the new challenge. As a manufacturer, the importance of the water heater industry veteran enterprises light equally well versed in building high-quality service culture, general manager Zhu Qingguo seems to market competition after all is a user acceptance of the competition, the service must become the core of enterprise culture, from product development to all aspects of production, sales service penetration this idea, good customer service is the fundamental survival light, to strengthen the core competitiveness of the light through the service. Over the past 30 years, the light is known both inside and outside the industry with its perfect service. But the idea is important, so that peers and customers are more curious: what light gold service is how to make? The day before, I had the honor to open the light gold service manual, and interviewed some light users, and finally opened a mysterious veil gold service. In this competition, user acceptance Open the light gold service manual, the first was the light of peoples attention to detail. Light through 30 years of service experience, gradually summed up a set of strict service standards. Light person we adhering to the service customized home service concept, the practice of double hundred, three free, four not solemn commitment. Two hundred: 100% for the user installation, 100% to ensure reliable quality of service; three free: free for users to provide technical advice, life-long maintenance, within one year free replacement of spare parts; four: user doe