OrganizationBehavior各章练习题`.docVIP

MULTIPLE CHOICE CHP1: 4. The four management functions include all of the following except: a. controlling. b. planning. c. staffing. d. organizing. (c; Moderate; p. 4) 1. Successful managers and entrepreneurs recognize that: a. technical knowledge is all that is needed for success. b. interpersonal skills are not important. c. technical skills are necessary, but insufficient, for succeeding in management. d. an understanding of human behavior does not impact effectiveness (c; Challenging; pp. 2-3) 11. When a manager searches the organization and its environment for opportunities and initiates projects to bring about change, the manager is acting in which role? a. negotiator b. entrepreneur c. disturbance handler d. resource allocator (b; Challenging; Exh. 1-1; p. 6) 13. When managers have the mental ability to analyze and diagnose complex situations, they possess: technical skills. computer skills. human skills. conceptual skills. (d; Challenging; pp. 6-7 ) 14. Which one of the following would not be considered a human skill? a. completing accounting reports b. communicating c. resolving conflicts d. working as part of a team (a; Moderate; pp 5-6) A common thread running through the functions, roles, skills, and activities approaches to management recognizes the importance of: managing technology. managing people. politicking. being efficient. (b; Moderate; p. 8) 20. ______ is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. Organizational development Management Organizational behavior People management (c; Easy; p. 8) 58. Primary dependent variables in OB include: a. productivity. b. absenteeism. c. job satisfaction. d. all of the above (d; Easy; p. 23) 63. Individual-level independent variables include: a. technology. b. organizational culture. c. perception. d. human resour